ORIGINAL: Морозов Александр
Кто быстро сможет перевести на английский наше письмо целиком?
Dear Natalya Anatolyevna,
We, the visitors of
www.totaldvd.ru website and those who really value good movie (driven by a common sense of indignation), are writing to you in order to complain of poor quality of you products, precisely of Blu-ray discs. Not to sound ungrounded we can look at the recent releases of ‘Soyuz’ company such as:
- “Daybreakers”;
- “The Shawshenk Redemption”;
- “The Hurt Locker”;
- “Пикап: съём без правил”;
- “De l'autre cote du lit”;
- "Last Chance Harvey";
- "Memento";
- "The Box";
The part of the above-mentioned releases do have serious problems with the quality of videotransmission. The technology of film scanning caused dirty/trashy image in ‘The Box’ and blur in ‘The Box’ and ‘Daybreakers’. In ‘Memento’ movie the channels of English track are mixed up. We consider it as a serious flaw and think that the whole batch of discs should be withdrawn from the retail. ‘The Box’ and ‘Daybreakers’ have no English track at all. All ‘Soyuz’ Blu-ray releases lack ‘extra materials’, while the releases for other regions do have them. All these drawbacks were pointed out in the reviews of Total DVD magazine and described in details on
www.totaldvd.ru website.
This policy of yours deters customers from ‘Soyuz’ products (they actually don't comply at all with Blu-ray high quality standards) and this all in all threatens ‘Soyuz’ with profit loss.
We all must look ahead and now it is almost clear that Blu-ray format is gaining its sales and sooner or later it will replace DVDs from a certain segment of the market. It is in the hands of your company not to let it die. Don’t saw the branch you are sitting on. We, Russian cinephiles, are ready to support (financially) ‘Soyuz’ products but only in case the discs for Russia will be of the same quality as those for other countries.
We earnestly ask you to take active position and avoid providing distributors with releases of such poor quality. The possible way out of such situation we see in total REFUSAL from the so-called ‘quick-releases’ showing up 2 weeks after screening in the cinemas. We are ready to wait longer, for a month or even 2, but we want to be sure that these are going to be discs of good quality, satisfying most of our and average customer requirements.